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Contact

Talk to a real person.

Questions, partnerships, press or support. The fastest way to reach us is WhatsApp, but email works too.

Emailhello@basanu.com CompanyBasanu Global Solutions Ltd · basanu.com
Support hours

Basu itself works 24/7. Our team replies Monday to Saturday, 9am – 6pm (WAT).

Send us a message

Your message opens in WhatsApp, ready to send to the Basu team.
FAQ

Common questions

Do I need to download an app?

No. Basu works inside WhatsApp. Save the Basu number, say "Hi", and start.

Can I type, or only send voice notes?

Both. Type a message or send a voice note, whichever is easier at that moment. Basu understands Pidgin, Yoruba, Hausa, Igbo and English.

What if Basu gets something wrong?

Basu confirms every record before it counts. If anything is wrong, just reply with the correction, like "No, na 25k", and it's fixed.

How do debt reminders work?

Basu reminds you who to follow up and writes a polite message for you. One tap opens it in your own WhatsApp, ready to send. Basu never collects or holds money.

Is my business information safe?

Your book belongs to you. We protect it and use it only to provide the service. See our privacy policy for details.

How much does it cost?

You can start free. Paid plans add unlimited records, reminders, debt follow-ups and more. See pricing.

Your next sale could be the first one you never forget.

Say "Hi" to Basu on WhatsApp. Type or send a voice note. It's free to start.